Dale Hardware - 76mm Mortice Deadbolt & 5mm Follower - Satin Stainless Steel

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Unfortunately, once your order is submitted to ensure a prompt delivery it automatically goes to our warehouse for picking, therefore you cannot amend or cancel the order. However, please do get in touch and we will endeavour to help.

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Charles Watson values your business and endeavours to make your shopping experience reflective of our values of being friendly, available and reliable, therefore we only use delivery partners who we can rely on.

To reduce the cost of your delivery the size and weight of your item, will affect the supplier used, smaller items are delivered by Royal Mail and larger items we use Parcelforce.

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You can check if your postcode is eligible for free delivery on our delivery page.

If you require any more information, please contact our team at [email protected]

Please contact our team at [email protected] or call 01422 251251 and we'll happily help you find the product you are looking for.

Please contact our team at [email protected] or call 01422 251251 and we'll be happy to look into this.

Please contact our team at [email protected] or call 01422 251251 and we'll be happy to look into this.

As a valued customer, you have the right to return your goods providing they meet the following criteria:

• Your returns request must be made within 15 days of receiving your order.
• The goods should be in the same condition as you received it in.
• The goods must be in its original packaging.

If all these criteria have been met, you may submit a returns request by visiting our orders and returns page.

Following the goods being returned, you can expect a refund within 15 days.

Please be aware you will be responsible for any shipping costs related to returns.

If you require a replacement rather than a refund, please call our customer service team on: 01422 251251.

We value both our trade and retail customers, therefore we have put a link at the top right of the page, where you can switch between including and excluding VAT.

If you require any more information, please contact our team at [email protected]

Of course, simply enter the delivery address details on the address page of the Checkout or if you are registered with cwatson.co.uk you can add the new address on your 'My Account' page. Please be aware all our order to subject to standard fraud checks.

If you require any more information, please contact our team at [email protected]

Of course, please contact us at [email protected] with the details of the items you wish to order and your full delivery address and we will be happy to provide you with a quote for delivery.

If you require any more information, please contact our team at [email protected].