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Our Promise

Your Local Ironmongers Online

At Charles Watson, we pride ourselves on being reliable and friendly, making the architectural hardware and tools available to you for over 100 years. Our website continues this ethos, and enables you to access the same support and knowledge you expect from your local ironmongers.

An Unbeatable Product Range

From looking for a single bolt to researching the best power tool for the job or ordering a new clothes post, you can be sure to find the ironmongery, hardware and tools you need at Charles Watson.

Tools and accessories by market leading brands such as Bosch, Makita, DURO, Spectrum, Marcrist and Stanley, to architectural door furniture from Gruppo Valli & Valli, HOPPE, Union and ZOO, whatever you buy from Charles Watson is of the highest quality.

If you cannot find the product you are looking for, please get in touch using our ‘Live Chat’ facility and our expert team will endeavour to source the right product for the job, no compromise.

Exceptional Support

Whether you are browsing our vast product range to finalizing your order at checkout, our team are on hand to help.

Use our ‘Live Chat’ facility to talk directly to our sales and customer service team, Monday to Friday 8am – 5pm, who will be happy to assist you through the entire process.

We want you to be 100% satisfied with your products, therefore if you have any questions during or following your purchase, please get in touch.

Free Delivery & Order Tracking

Charles Watson has taken the guess work out of ordering goods online, with our free delivery and order tracking services.

The price you see quoted next to your product, is the price you’ll pay, no additional delivery charges. *1

Also, once your order is placed you will be able to track where your product is and when you’ll receive it, meaning your project can stay on schedule.

*1 Mainland United Kingdom only.

03 is your local Ironmongers online, with a real dedicated team available for you, meaning you get the same level of support if order online as you would if you stepped into one of our branches. Thank you for your valued business.

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