No matter the emergency, installers & tradesmen are key workers and have played a key role in keeping the country running throughout the pandemic, and with Lockdown 2 looming, it’s essential that you know how keep yourself and your customers safe while working on site.


Consider if the visit is safe

No matter the job, you should be calling the customer on the day or the night before the job to ask them a few questions along the lines of:

  • Have you or anybody in your household travelled from abroad in the past 7 days
  • Have you or anybody in your household showed symptoms of the virus
  • Have you or anybody in your household tested positive for coronavirus
  • Have you or anybody in your household been made to self-isolate
  • Have you or anybody in your support bubble suffered symptoms in the past 7 days

If their answer to ANY of these questions is yes, you should hold off on the job until they have recovered or reached the end of their isolation period. As well as asking your customer these questions, you should also reassure them that your answer to all of these is ‘no’.


Practice social distancing

One way to stay safe while on a job is to practice social distancing, not just on the job but everywhere, as recommended by the government. You can practice social distancing by following the below steps.

  • Stay 2 metres apart from anybody at all times
  • Wear a face mask and gloves while on the job
  • Avoid touching your face or eyes
  • Don’t accept offers of drinks or food while on the job
  • Ask the residents to wait in another room while you carry out the job
  • Avoid cash payments if possible, and adopt a contactless payment method

To avoid having to explain this on site, inform the customer of these procedures before your visit.


Wash your hands

Throughout your visit to the customer, including when you arrive, make sure you wash your hands for at least 20 seconds with soap. We recommend bringing your own towel or blue roll to wash & dry your hands regularly on site. If this isn’t possible, you should at least have a supply of alcohol-based hand sanitiser on you at all times.


Clean your work area when you leave

Once you have completed the job, you should clear up regardless, but when you do it is important to make sure you use antibacterial wipes to wipe down any surfaces, tools or equipment used when carrying out the job. This is for both you and your customer, and will eliminate any germs that have either being spread to your tools and equipment or being left in the customers household. Make sure you dispose of any wipes and cleaning equipment used for this process.


Sanitise when you arrive home

It’s also important to keep your family or anybody that you live with safe. You can do this by making sure you wash your hands when you get home before seeing anybody or touching any surfaces. We also recommend changing your clothes, and washing whatever you have worn throughout the day. This will greatly reduce the risk of germs spreading around your home.